Payment
Payment can only be made via the Internet with a credit card via the secure payment gateway supplied by the organiser (PCH) and the website www.procyclehire.com
Refunds
The customer has 14 natural days to ask for a cancellation and money refund. This cannot overlap the actual event date. After those 14 days, the organisation (PCH) will not authorise refunds. In the event of sickness, travel failure, natural disasters or inclement weather the organiser (PCH) will not issue refunds. Bookings are strictly personal and non-transferable and cannot be used by anyone other than the person booked. One participant cannot replace another.
All participants are asked to cover themselves for any issues that will arise after the 14 day period with personal travel insurance. Please check within your specific policy details that your insurance covers an endurance event of this type.
LAP Event Support
During the event, the Organization (PCH) will provide standard first aid support located in the support car. This will be limited and the organisation (PCH) asks in the event of a serious incident that all participants carry valid EHIC Cards ( European Health Insurance Cards ), copies of your travel insurance, contact details for next of kin and a copy of your current passport.
The organization will provide mechanical assistance via a dedicated support car. In the case of a mechanical breakdown, labour shall be free of charge but all replacement parts shall be paid for by the participants if the bike has not been hired via PCH.
Guiding Elimination
Any participant who does not follow the instructions provided by the guide, who rides dangerously and does not respect the rules of the road will be asked to stop and join the support vehicle for the remainder of the tour. If a support vehicle is not available the rider will be asked to stop and leave the group.
Guiding Equipment
It is compulsory to wear a cycling helmet whilst riding. Participants can only use road bikes with a conventional set-up, including brakes on both wheels and standard handlebars. Ebikes, triathlon bikes and fixes may not be used. Appropriate clothing must be worn for an endurance event with the addition of adequate protective clothing in the case of poor weather.
Roads & Route
All participants must follow the local Road Safety Act and its Regulations. The LAP uses roads not closed to traffic. Whoever does not comply with the law/or/and does not follow the instructions set by the guide will be expelled from the LAP and all subsequent events. If in the event of a road closure / incident or inclement weather the route needs to be altered for the safety of the participants the organisers (PCH) will not be liable for the shortening or possible lengthening of the event. Start and finish times may vary. We ask that all users not organise/commit to important events, return hire bikes and book flights based on our approximate finish time and will not be responsible for any costs that are incurred due to a late or early finish.
Liability
The Organization ( PCH ) shall not be liable for any incident that might be caused by or involve a participant, who must be covered by his/her own personal insurance. It is also not liable for any losses that may be incurred during the event by participants, nor for any loss or damage relating to bicycles or other equipment belonging to the participants. The Organization (PCH) shall be exempt from any liability for loss or damage of personal property under any circumstances.
Without prior notice, the Organization (PCH) reserves the right to make any appropriate and reasonable changes, if deemed necessary by the event organisers.
Registering for this event implies acceptance of all listed regulations and the waiving of all rights relating to the Organization (PCH), renouncing any legal action that might result from participation.
Registration also accepts the risks associated with participation, including health risks, fall or collision, as well as risks related to road traffic and adverse weather conditions.
Data Protection
All entrants consent to their personal information being collected and stored by PCH in compliance with the current legislation on personal data. Entrants should direct any request to opt out, access, update or correct their personal information by post to:
The Data Control officer
Pro Cycle Hire
Carrer Corb Mari 6
Puerto Pollenca
Mallorca Spain 07470
or by e-mail to info@procyclehire.com